If you have any concerns or questions regarding this Privacy Statement, please contact Message Hero Limited by email on firstname.lastname@example.org or alternatively our postal address is Message Hero Limited, 3rd Floor, Hospitality House, 16 – 20 Cumberland Street South, Dublin 2, Ireland.
We may collect the following data from you when you register through the Message Hero Limited website, purchase products or services from us, use the services we provide, submit enquiries to us or contact us, take part in market research; and/or submit enquiries :
We also record information relating to your use of Message Hero Limited products and services including but not limited to the name, mobile number and associated note of the contacts entered on the website or collected via text messages received to the keyword(s) associated with your account other communications made and received by you and the date, duration, time and cost of such communications, address location for billing, delivery, installation, the names of the groups you use for organising your contacts, the text of the messages sent to and received from your contacts.
To improve our application we may record site usage statistics such as browser and device version and general browsing behaviour. We also collect website usage information using cookies.
We may use your data for the following:
We may also use information collected from the website to personalise your repeat visits to our website, using cookies (see cookies section below).
To enhance your experience of the Message Hero Limited website we may employ cookies [including but not limited to session cookies, persistent cookies and web beacons]. A cookie is a small text file that our web server places on a user’s computer hard drive to be a unique identifier. Our cookies do not have an expiration date. No information obtained from cookies from which individual customers can be identified will be used by us for marketing purposes. You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer.
Message Hero Limited may share personal information with other trusted third parties who provide services such as information processing, providing customer service, conducting customer research or satisfaction surveys, managing mailing lists etc. and/or other trusted third parties who are involved in the delivery of providing products or services used or ordered by you and/or are engaged by us in the business purposes for which processing may occur as referenced above. These companies’ processing of user data will always be subject to security and confidentiality obligations consistent with this Privacy Statement and applicable laws.
Message Hero Limited may also transfer your information:
The security of your personal information is extremely important to Message Hero Limited. We have put in place suitable administrative, technical and physical measures to ensure that your information is safeguarded from unauthorised access, disclosure, alteration and destruction.
We and other Message Hero Limited group companies would like to send you information about the products and services we offer which may interest you. You may at any time opt out from receiving marketing information. If you no longer want us to contact you for marketing purposes please contact Message Hero Limited by email on email@example.com or alternatively our postal address is Message Hero Limited, 3rd Floor, Hospitality House, 16 – 20 Cumberland Street South, Dublin 2, Ireland. Even though you may have opted out of future information or communications, where it is necessary to contact to you concerning products or services you have requested, you consent to our contacting you at any address provided.
We may occasionally update this privacy statement. If our policy on information collection or uses changes we will advise you by updating our policy online. Therefore we would suggest you periodically review this statement to stay informed about how we process your personal information.
You can ask us for a copy of the information we hold about you by contacting Message Hero Limited by email on firstname.lastname@example.org or alternatively our postal address is Message Hero Limited, 3rd Floor, Hospitality House, 16 – 20 Cumberland Street South, Dublin 2, Ireland. We may charge you an administration fee to cover the cost of carrying out your request. You should include adequate information to identify yourself and, such other relevant information that you may have that will reasonably to assist Message Hero Limited in fulfilling your request. Your request will be dealt with as soon as possible and will take not more than 40 days to process.
Whilst you are a user of the Message Hero Limited services, Message Hero Limited will acquire and process information about your use of the Message Hero Limited services. Message Hero Limited will retain this information for the primary purpose for which it was obtained and for other legitimate purposes including, where required by law. You may also ask us to change or delete any information we hold about you and we will make all reasonable efforts to update our records if we feel it is appropriate. Please help us to ensure your personal information is accurate by telling us as soon as reasonably possible in the event of change of address, contact details or other circumstances. If you would like to change any such information please contact Message Hero Limited by email on email@example.com or alternatively our postal address is Message Hero Limited, 3rd Floor, Hospitality House, 16 – 20 Cumberland Street South, Dublin 2, Ireland.