News GB – Message Hero

NEW Features: One Click Top Ups, More Bundles and Extra SMS Keywords

Message Hero — Tue, 11 Aug 2015 11:06:39 +0000

We our constantly working hard at Message Hero HQ to improve our product and to enhance customer’s experience. We've had a lot of feedback from you about our Top Up section and we're delighted to introduce some new features to make your Top Ups much easier and more flexible. Customers can now conveniently top-up their account with 1 click top-ups! As well as that we have added new credit bundles and additional keyword options!! Find out how you can use these new features on your Message Hero accounts below.

1. One-Click Top Ups

Have you ever gone to top-up your Message Hero account and realise that you can’t because your work colleague has the company credit card or you simply don’t have enough time to look for it? Well you will be glad to know that Message Hero has just released an alternative way for customers to conveniently top up their account using Message Hero’s 1 Click Top-up! Our new service enables customers to securely save their credit card details with our payment partner for future online payments, therefore eliminating any of the above issues!! It is as simple as that…

You'll need to enter your card details and top up as normal one last time - just make sure you check the ‘Save card details for future 1-click Top Ups’ checkbox in the payment form. From this point on you will be able to top up your account with the click of a button! Please Note: We will not store your payment details - they will be stored securely with our payment partner.

Once this is done, you will have the choice to top up using a saved card or to enter new card details to Top Up your account! Topping up your Message Hero account has never been easier!

2. More SMS Bundle Choices

We have added a number of new SMS message bundles to Message Hero to suit everyone’s needs depending on how large or small your marketing campaign. Check out our latest bulk SMS bundles below - all at the great price of just 3.3p per SMS! Don’t forget with Message Hero, you can still try before you buy. There is no credit card required plus each account comes pre-loaded with 20 free messages!!

SMS in Bundle	Price ex.VAT
500 Messages	£16.50
1,000 Messages	£33.00
3,000 Messages	£99.00
5,000 Messages	£165.00
7,500 Messages	£247.50
10,000 Messages	£330.00
15,000 Messages	£495.00
20,000 Messages	£660.00

3. Buy Extra SMS Keywords

Every Message Hero account comes with one free SMS keyword, which your customers or members can text to join your marketing list or reply to a text message. If you are starting a new marketing campaign and need additional SMS keywords, you can now buy up to 5 keywords!! There is absolutely no set-up fee, you simply pay for the keyword and you can use it for as long as you want!! To buy new SMS keywords, simply click 'Top Up' and choose one of the keyword options from the dropdown menu.

SMS Keywords in Bundle	Price ex.VAT
1 Keyword	£69.00
3 Keywords	£177.00
5 Keywords	£245.00

Feedback

These improvement were based on your feedback, so thanks for letting us know your thoughts. If you’d like to request or suggest any other features, please get in touch and we’ll be sure to consider them for our next release! There might even be something in it for you!!

5 non-marketing ways to use business SMS

Message Hero — Mon, 03 Nov 2014 15:58:18 +0000

Lots of businesses send bulk text messages online as a core part of their marketing plan - it's a low-cost way to send deals and special offers directly to your customers' phones. However, direct marketing is just one use for group text messaging. There are a variety of other uses for text messaging that can be help to keep your customers or members informed and help your business to run more efficiently.

Operational News & Information

You may need to send out operational information e.g. opening/closing times, class locations, enrollment info etc. It's always a good idea to keep your customers in the loop regarding any changes to your business operations that may affect them.

Last Minute or Urgent Notices

No matter how well you plan, there can sometimes be circumstances out of your control that will throw a spanner in the works. Maybe a speaker at your event has dropped out? Perhaps you are a golf club and you need to inform your members the course will be closed due to bad weather. You may run a fitness club and need to rearrange a training session. Whatever the case, texting your customers or members is a great way to instantly inform your contacts of last minute or urgent changes.

Reminders

The modern world is an increasingly busy place with a multitude of distractions. If your business works on a booking basis, it's always a good idea to send an SMS reminder to your customers for their appointment or booking. Usually a text the day before is the best idea, to allow them time to reorganise things to make sure they can make their booking. You can ask your customer to let you know in advance if they can't make their booking and also offer them an easy way to book a different time. Then you can free up the slot for another customer and limit the potential loss of a no-show.

Fixtures & Results

If you run a sports club, it's a nice idea to send fixture information and recent results out periodically to keep your members in the loop and reinforce the community atmosphere at your club.

Two Way Texting & Competitions

Another great way to communicate with your customers is to use a keyword - a short word unique to your business that your customers can text to send messages to you e.g. if you run a car repair shop called Top Motor, you could choose the keyword TOPMOTOR. Every Message Hero account comes with one free keyword. To send you a message, your customers simply need to text your keyword + their message text to 51772 e.g. TOPMOTOR Answer to 51772. This allows you to interact in two-way texting with your customers. You could also run mobile competitions where your customers can enter via text - all texts will be viewable in your Message Hero Inbox so you can choose a winner from the correct entrants. You can set an auto-reply message for your keyword and if you would like multiple SMS keywords, this can be arranged, please get in touch.

Hopefully this article will give you more ideas for how you can use online text messages to interact in different ways with your customers and boost your business as a result!

Try Message Hero Free

Don't have a Message Hero account yet? No Problem! Every Message Hero account comes with 20 messages free so you can try before you buy.

[do action="signup-ok"]SIGN UP & TRY FREE[/do]

New website, new features, new price!

Message Hero — Thu, 11 Sep 2014 11:23:48 +0000

It’s been a whirlwind few months at Message Hero HQ! We’ve just launched our new website design and added some great new features to the app, as well as expanding to the United Kingdom and cutting our price, so it’s even better value for you!

NEW FEATURES

Improved Uploads

The ‘Upload Contacts’ feature has been improved to make it much easier to get your existing mobile marketing contacts uploaded. You can upload .xls, .xlsx or .csv files - and our system is now much smarter - it can accept more number formats than before and automatically picks up duplicate phone numbers and existing contacts.

Compose Tour

For first time users or if you just need a quick refresher, we’ve added a step-by-step walkthrough to the ‘Compose’ section to help with sending your first message.

Flat-rate Pricing

Rather than lower cost text messages exclusively to high-volume customers, we decided to roll out a great new flat-rate low price for everyone. Now, all your messages cost just 3.4c each in Ireland! You can still try before you buy, no credit card required - the proof is in the pudding, after all! So each new account comes pre-loaded with 20 free messages so you can send yourself sample text messages and see how they appear on your phone. Your new account also comes with a free keyword, which your customers and members can text to join your marketing list. You can set this up and test this on your free account too, all before you have spent a cent (or penny)! When you are happy with Message Hero, you can just top up by choosing whichever message bundle suits your needs. We have 4 message bundle options: 1,000 messages, 2,500 messages, 10,000 messages or 20,000 messages. If you need to send higher volumes, please get in touch and we will organise this for you.

FEEDBACK

We are constantly developing new features for Message Hero, based on feedback from our users, so we can make the whole process as seamless and easy as possible. If you have any features you would like to see integrated into Message Hero in the future, please get in touch and let us know.

Message Hero has launched it’s bulk SMS service in the UK

Message Hero — Mon, 01 Sep 2014 10:15:58 +0000

Message Hero has been available to customers in Ireland for nearly a year now and we’re delighted to announce that we have now launched Message Hero for customers in the United Kingdom. We have added a country selection dropdown menu to the signup form with a choice of Ireland and United Kingdom.

GREAT, LOW-PRICE TEXTING IN THE UK

Sending text messages with Message Hero in the UK is great value - just 3.3p per message! You can choose from one of four message bundles when you top up: 1,000 messages, 2,500 messages, 10,000 messages or 20,000 messages. Regardless of which bundle you choose, the cost per message will be the same, so you can just buy and use what you need – always at the best price!

TRY IT FREE TODAY

Each Message Hero account is free to set up, with no credit card required. Each account comes with 20 free texts to try it out, as well as a free keyword, which your customers can text to join your marketing list or send you texts which will appear in your online text message Inbox. So if you have customers or club members in the UK and you need an online tool for mobile marketing or text communications, why not try Message Hero free today? [do action="signup-ok"]SIGN UP & TRY FREE[/do]

4 Tips to Improve Your SMS Marketing Campaigns in 2014

Message Hero — Mon, 20 Jan 2014 08:05:13 +0000

Keep in mind the following 4 simple SMS marketing tips and you'll see better results from you mobile marketing campaign.

Have a clear picture of the audience that you're targeting with each campaign. You should have some idea of your ideal target/customer. Create an imaginary ideal target and make sure that every text message you're sending is speaking directly to them . This will improve your conversion rate and lead to a great return from the time that you spend devising each campaign.
Time your messages with your ideal contact in mind. There is no point in sending a promotional message to a Pilates class subscriber at 11pm on a Saturday night. However sending it on a Monday morning when the next week has begun should lead to it getting the desired consideration from the recipient.
Offer something to your contact. Whether it's a discount, new update or simply advice make sure that you leave your contact grateful for having received the message from you. This should reduce your opt-out rates and lead to your contacts viewing you brand with trust and respect.
Evaluate, review and reconsider: It is vital that you have a detailed look at the results of your campaign. Gauge the success of your campaign so that you learn for your next SMS marketing campaign. This will lead to a greater return over time and ensure that you are investing your money and time correctly.

TIP:TAKE THE FIRST STEP AND SEND YOUR FIRST TEXT MESSAGE MARKETING CAMPAIGN TODAY.
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Message Hero officially launched

Message Hero — Wed, 06 Nov 2013 08:52:13 +0000

Last Minute Halloween Marketing Ideas

Message Hero — Wed, 16 Oct 2013 15:38:25 +0000

Long Lasting Loyalty

Message Hero — Tue, 03 Sep 2013 16:36:11 +0000

5 Things You Never Knew About SMS

Message Hero — Wed, 21 Aug 2013 16:42:43 +0000

SMS stands for Short Messaging Service, but most of us refer to it as texting. Technically though SMS is the system that delivers texts, just as FM is the radio signal that delivers radio stations. Here are five interesting factoids about SMS, you may not have known; they range from explaining SMS, to the different lengths of SMS messages and how big brother may use SMS to spy on you. 5 Things You Never Knew About SMS 1. SMS is pretty popular SMS is the most popular method of sending data in the world. There are 3.5 billion active texters worldwide, which amounts to 78% of all mobile phone subscribers. 2. Not all SMS messages are equal Different languages have different text lengths. For English speakers, it’s 160 characters. Sure this is longer than Tweets - which have a paltry maximum of 140 characters. But spare a thought for other alphabets. Cyrillic (the funny Russian one), Arabic and others are limited to 70 characters. 3. Not all SMS messages are short Some networks allow concatenated messages. These are actually many messages that are split apart and put back together on the receiver’s phone. In theory, they can consist of up to 255 separate SMS messages (a whopping 39,015 characters) although most mobile phones can only handle up to 3 concatenated messages. 4. Your phone is constantly checking in to see if you’ve got a new SMS There’s no need to check your phone for text messages. It does that for you. All mobile phones have a control channel, which is constantly at work, sending and receiving data, When you get a text, it will have come from your friend’s phone to the short message service center (acronym fans would call it a SMSC), from there to a tower, and from there to your phone via the control channel. 5. There are some SMS messages you never know about If you’re a conspiracy theorist, you’ll be delighted to know that the control channel also facilitates a silent SMS, also known as a stealthy ping. This is a message that mobile companies can send (normally when asked by the police) to locate someone via their mobile phone. The owner of the handset isn’t alerted to this message in any way - so you don’t even know big brother’s pinging you.

Anyone for golf (or tennis)?

Message Hero — Wed, 31 Jul 2013 15:12:09 +0000